Returns & Exchanges
At PoundFun™, we want you to love your latest fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn garments with original tags attached. If your order isn't a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Log in to your PoundFun™ account, navigate to your order history, and select the items you wish to return or exchange to generate a unique Return Authorization number.
- 2.Pack Your Items
Carefully place your unworn items back into their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided in our return portal and securely attach it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off & Track
Hand your package to any authorized courier drop-off point and keep your receipt; we will notify you via email as soon as your return has been processed and your refund is on its way.
