Frequently Asked Questions
Everything you need to know about shopping with PoundFunTM
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express delivery options at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Can I track my order?
Yes! Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your parcel's journey.
Are your products ethically sourced?
At PoundFunTM, we are committed to sustainability. We work closely with our manufacturers to ensure fair labor practices and the use of high-quality, durable materials.